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Frequently Asked Questions

What type of customer qualifies for an auction?

Any business customer can benefit from scheduling an auction regardless of their annual usage.

Am I obligated to sign with the lowest bidder?

You are under no obligation to sign at the end of the auction. You may re-schedule your auction at your convenience if you are not completely satisfied with the auction results.

Can I still participate if I already have a contract for electric power or natural gas?

Yes, you can use the Reverse Auction program for the procurement of energy commodity that you need in the future, provided your current energy contract(s) is expiring in the next 12 months.

How far in advance do I need to schedule an auction?

Suppliers need a minimum of 3 days to lead time to prepare pricing for your auction. We recommend scheduling auctions about 5 business days in advance.